HP Services
Support You Can Count On
HP Services and Connection are here for you throughout the entire lifecycle of your devices. Whether you are looking for best-in-class warranty support, management for your fleet, or DaaS—HP and Connection have you covered. With a dedicated and tenured HP Services team, we’ll make sure that you’re getting the right support and services to cover your unique needs.
Why HP Care Pack Services?
Every HP Care Pack is designed to provide you with professional class coverage options, support services, and peace of mind. Discover how to keep the hybrid-learning experience moving ahead with flexible, convenient HP Care Pack Services to expand your coverage and provide extra protection. There is an HP Care Pack services level to meet your school's unique support needs.HP Care Service Pack services provide you with:
A Team of HP Experts by Your Side
Ensure repairs are performed by those who know your devices best—HP Certified Technicians. Know your hardware is expertly serviced, so you can free up time to focus on other IT priorities.Increased Device Uptime
Keep devices running smoothly and address repair issues quickly with efficient service and support that helps boost productivity.Lower, More Predictable IT Costs
Knowing device service costs up-front limits last-minute expenses. Experience lower and more predictable IT costs by pairing Care Packs with your devices from the start.A Proactive Business Approach
No need to waste time finding suitable replacement parts, spending more money on urgent repairs, or leaving devices at service centers for weeks. Avoid surprises and rest easy knowing you’re covered.Must-Have Care Packs
HP offers an array of Care Packs with varied durations and service levels to fit your school's needs. Learn about four of HP's most popular Care Packs.
HP Next Business Day Onsite Service
Get the support you need with the flexibility to choose between multiple service-level options featuring onsite response at your school or call-to-repair time and coverage window combinations.
Accidental Damage Protection
Protect your PCs in the event of accidental device damage, and avoid out-of-pocket repair or replacement costs. When the unexpected happens, HP has you covered.
HP Travel Support Service
Stay productive and get access to the help you need—almost anywhere you go—with local language telephone and onsite support.
Active Care
HP Active Care helps students and teachers achieve optimal uptime and fast resolution support on HP devices.
For more information about these or other HP Care Packs, contact an Account Manager today!
DaaS
Proactively manage and mitigate endpoint management risks using the TechPulse dashboard with HP Device-as-a-Service (DaaS). Choose from a variety of scalable proactive self-managed or HP-managed service options that will help you improve the hybrid-learning experience.
HP Lifecycle Services
Choose from a wide range of global services designed to make your IT environment easier to manage, starting with an exceptional out-of-box experience for users that gets them up and running fast. Realize world-class service with fast response to resolve problems quickly and accurately onsite or remotely. And, when it’s time to retire your end-of-use devices, HP can help with secure and environmentally responsible services.Boost Your PC Support Strategy
HP Care Packs are designed to provide you with professional class coverage options, support services, and peace of mind. Discover how to keep your school's hybrid-learning experience moving ahead with flexible, convenient HP Care Pack Services to expand your coverage and provide extra protection.14