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Mitel ECC Version 8 Inbound Voice License

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Item#: 15752846 // MFG Part#: 30122 // By: Mitel
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MiContact Center delivers desktop productivity tools that enable agents and supervisors to make informed decisions and provide prompt service. Supervisors can see and manage who is available to answer calls and how queues are performing.

Agents can efficiently handle calls from their computer desktop - performing telephony actions using fewer steps, with reduced errors in call processing for an optimized customer experience.

Mitel MiContact Center is designed for small-and-medium to enterprise-sized businesses. Whether you run a large, multi-site corporation or a high-volume, dynamic small or medium-sized business, this document will help you decide, which solution is right for your business needs.
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