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Al Is Here. Are You Ready? Explore Tips on Your Device Refresh Strategy
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Under the Business Critical service upgrade option, when you contact IBM for support and IBM determines that onsite support is necessary, IBM will target to be onsite within 4 hours, 24 hours per day, 7 days per week. This target is measured from the time onsite hardware support is deemed necessary. IBM will contact your representative to arrange for the onsite visit.
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Coverage Period: 1Response Time: 4 HoursService Hours: 24 hours a day / 7 days a weekService Included: On-siteWarranty Period: Extended service agreement
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This product is subject to our return policy. Please see our complete return policy for details.
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