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- Remote Software Assistance
Software Support Service provides comprehensive software services for HP and selected HP-supported third-party software products.
Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems.
HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. Software Support Service also includes the license to use software updates for each system, processor, or end-user software license, as allowed by the original HP or original manufacturer software license terms.
In addition, Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this essential commercially available information. For third-party products, access is subject to availability of information from the original manufacturer.
Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems.
HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. Software Support Service also includes the license to use software updates for each system, processor, or end-user software license, as allowed by the original HP or original manufacturer software license terms.
In addition, Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this essential commercially available information. For third-party products, access is subject to availability of information from the original manufacturer.
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Coverage Period: 3yearsResponse Time: 2 HoursService Hours: 8 hours a day / 5 days a weekService Included: ConsultingWarranty Period: Technical support
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Duration (Maintenance): 3years
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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0 lbs
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84101503
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