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Al Is Here. Are You Ready? Explore Tips on Your Device Refresh Strategy
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The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment.
Choose Next Business Day Hardware Support when you need to: extend your hardware warranty coverage for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.
HP Accidental Damage Protection G2:
With HP Accidental Damage Protection G2, you are protected in the event you spill liquid on your keyboard, experience a power surge, drop your notebook, or incur other unexpected accidental PC damage. When events like these take place, HP has you covered.
ADP G2 covers unlimited claims up to the value of the purchase price of the system, or one replacement unit.
-Coverage applies to unintentional spills in or on the unit, drops, falls and electrical surges that occur in the course of the normal intended use of the product.
-Does not cover cosmetic damage and/or other damage that doesn't affect the unit’s functionality.
-Does not cover theft, loss, damages caused during shipment, normal wear and tear, consumables, intentional acts of damage, fire, or other exclusions specified by HP.
Note: ADP G2 Must be purchased within 30 days of purchase of hardware. If purchased after that initial 30 days, there will be a 30 day waiting period for any claims. Claims must be made within 30 days of incident. ADP is not offered in Post Warranty Care Packs.
Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment.
Choose Next Business Day Hardware Support when you need to: extend your hardware warranty coverage for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.
HP Accidental Damage Protection G2:
With HP Accidental Damage Protection G2, you are protected in the event you spill liquid on your keyboard, experience a power surge, drop your notebook, or incur other unexpected accidental PC damage. When events like these take place, HP has you covered.
ADP G2 covers unlimited claims up to the value of the purchase price of the system, or one replacement unit.
-Coverage applies to unintentional spills in or on the unit, drops, falls and electrical surges that occur in the course of the normal intended use of the product.
-Does not cover cosmetic damage and/or other damage that doesn't affect the unit’s functionality.
-Does not cover theft, loss, damages caused during shipment, normal wear and tear, consumables, intentional acts of damage, fire, or other exclusions specified by HP.
Note: ADP G2 Must be purchased within 30 days of purchase of hardware. If purchased after that initial 30 days, there will be a 30 day waiting period for any claims. Claims must be made within 30 days of incident. ADP is not offered in Post Warranty Care Packs.
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Service plan documentation
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Coverage Period: 2yearsResponse Time: Next Business DayResponse Type: OnsiteResponse Type: Phone SupportResponse Type: RepairService Hours: 9 hours a day / 5 days a weekService Included: On-siteService Included: Parts and laborService Included: Phone SupportService Included: RepairService Included: Technical supportWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: Notebooks
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0 lbs
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81111812
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