Cisco Meraki CCW Only RMA Only 8x5 Next Business Day for Meraki MR42 Cloud Managed AP

Meraki Now is a collection of optional hardware replacement services designed for customers with Meraki networks that require minimal down time in the event of a hardware failure. While all Meraki products include warranty replacement options and hardware redundancy capabilities, certain scenarios may require additional coverage on hardware products along with higher service level agreements (SLAs).

Where Next Business Day delivery is available, an Advance Replacement will ship the same day to arrive the next Business Day provided both the call and Cisco’s diagnosis and determination of the failed Hardware have been made before 3:00 p.m., Depot Time. For requests after 3:00 p.m., Depot Time, the Advance Replacement will ship the next Business Day. Where Next Business Day delivery is not available, same day shipping will be provided. Under same day shipping, Advance Replacement will ship from the serving depot location that same Business Day, provided that Cisco’s determination of Hardware failure has been made before 3:00 p.m. Depot Time. Determinations that occur after 3:00 p.m. Depot Time will be shipped the following Business Day.