At Connection, we help healthcare organizations of all sizes:
Streamline pre-arrival mobile patient intake and registration
Facilitate virtual patient visits with telemedicine
Personalize the hospital experience and boost patient engagement with customized messaging
Improve pain management and patient satisfaction with clinically-validated virtual reality therapy
Empower patients to become active participants in their own care with engaging and innovative app mobile solutions
Ready to learn more about these offerings?
Call a Connection IT expert today: 1.800.800.0019
Or send us a message and we’ll reach out to you.
A Trusted Leader in Healthcare Technology
At Connection, we aim to calm the confusion of healthcare IT to keep your organization running smoothy. Connection’s healthcare specialists have spent more than a decade paving the way for healthcare organizations to improve patient care, while reducing costs.With Connection’s Patient Experience Solutions, you will receive expert guidance and tools to meet your specific organizational needs. We’ll help your patients and providers work together to achieve better healthcare outcomes.
Nearly 90 percent of patients aged 55 and up want better access to technology that enables them to manage their own care.2 Connection’s Patient Experience Solutions are designed to boost patient engagement and adherence for faster and better healthcare outcomes.
Personalized Virtual and In-person Care
Virtual care has become an essential part of the patient experience. More than 3 out of 4 hospitals have implemented telehealth services.3 Yet, the majority of them still struggle with issues like interoperability, EHR functionality, remote patient monitoring, ease of use, and real-time analytics.4 With our patient registration and telemedicine solutions, you can personalize the virtual patient experience before, during, and after every visit.Connection’s Patient Experience Solutions are ideal for inpatient, long-term care, and ambulatory organizations of all sizes.
Like all of our services, the Patient Experience Solutions are customizable to your needs. You can pick and choose the specific services and scope your organization needs to upgrade your patient care.
Patient Experience Solutions
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Patient RegistrationCreate a positive experience from the start with a seamless registration system. Your patients need to be able to easily submit their information anytime, from any location. Our mobile device solutions will allow patients to check-in quickly, receive appointment reminders, and offer valuable post-visit feedback. |
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TelemedicineThe quality and availability of provider-to-patient communications has a profound impact on healthcare outcomes. Your telemedicine services need to be smooth, stable, and capable of supporting various patient fitness, remote monitoring, and satellite clinic point-of-care devices, in addition to allowing providers and patients to transfer data in real-time. Our network transformation services will help you identify and fix any pain points across an increasingly decentralized network for optimal communications and connectivity. |
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Patient Mobile App DevelopmentWe’ve partnered with PhunWare to add extraordinary patient experience features to an organization’s existing app. With more options in your app, your patients can schedule an appointment, pay for parking, order from dietary, get prescription refills, pay their bills, find their way around your hospital, and more. |
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Personalized Welcome ExperienceCustomized messages can personalize patients’ waiting room, exam room, and bedside experience through the use of digital signage and/or mobile devices, leveraging data from the hospital's EHR and ERP systems. In addition, important patient information (i.e., allergies and diseases) can be posted on tablets mounted outside of rooms to better inform providers before they enter, while adhering to HIPAA privacy regulations. |
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Pain and Anxiety ManagementFor patients who have an aversion to needles or the discomfort of minor procedures, Connection’s clinically-validated virtual reality therapy provides a much needed distraction during the unpleasant moments of their visit. The result is a happier patient and improved patient flow. |
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Image CastingEye contact with the patient, not a device, is paramount. When clinicians break eye contact with patients to both view the patient’s medical chart and enter progress notes on a computer or tablet, patient-centered communication is interrupted. The secure transfer of images and information from a computer or tablet to a wall-mounted flat panel display enables clinicians to re-establish eye contact with patients, keeping them engaged in the case-review process. |
Learn more about our other Healthcare Technology Solutions.
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1 Business Insider, “The Aging US Population is Creating Many Problems—Especially Regarding Elderly Healthcare Issues,” January 2021.
2 Patient Engagement HIT, “Seniors Want Patient Engagement Technology for Care Management,” March 2018.
3 American Hospital Association, “Fact Sheet: Telehealth.”
4 Becker’s Hospital Review, “63% of Hospitals Still Struggling with Real-Time Data Analytics During Pandemic,” August 2020.
2 Patient Engagement HIT, “Seniors Want Patient Engagement Technology for Care Management,” March 2018.
3 American Hospital Association, “Fact Sheet: Telehealth.”
4 Becker’s Hospital Review, “63% of Hospitals Still Struggling with Real-Time Data Analytics During Pandemic,” August 2020.
Ready to talk about Patient Experience?
Call a Connection expert today.
1.800.800.0019
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